Psalm/Bathroom fitters

For bathroom fitters

Tiled by the square metre, paid in stages

Psalm prices a bathroom the way you survey it: strip-out, first fix, tanking and tiling by the square metre, the suite item by item, second fix and making good. The customer accepts on their phone, the deposit orders the suite, and each stage payment lands against the right job.

14 days free, no card. Then £39 a month for three people.

A Psalm estimate for a bathroom: strip-out, first fix by the day, Part P electrics, tanking and wall and floor tiling by the square metre, the suite item by item, second fix, making good and a skip
The same estimate as the customer sees it on a phone, with the fitter's logo at the top

Real Psalm screens, photographed in a demo workspace we set up as a Bristol bathroom fitter. Avonvale Bathrooms and its customers are invented. The software is not.

The estimate

Priced the way you survey it

A bathroom is won or lost on the survey, and the estimate should read like one. Tanking and tiling go on by the square metre as measured: 6.5 square metres of tanking to the wet zone, 18 of porcelain on the walls, 5.2 on the floor. The suite goes on item by item: the 1200mm walk-in enclosure, the thermostatic valve, the WC, the vanity unit, the towel rail. First fix and second fix go on by the day, and the Part P electrics as one line with a note saying what it covers: extractor, shaver socket, LED mirror.

Strip-out, plastering, making good and the skip each sit on their own line. VAT at 20% is worked out as one line underneath, to the penny, and a line that needs a different rate carries its own. Write your terms once in Settings, including what happens when the old suite comes out and the boards underneath are rotten, and every estimate carries them.

Psalm speaks your trade's words. When our demo fitter described the business at signup, it set itself up with estimates rather than quotations, jobs rather than projects and customers rather than contacts, and the customer's copy says estimate too. Your price list comes in from the spreadsheet you already keep, so the next survey becomes an estimate while you are still on the drive.

Sending it

Accepted before you are home

Send the estimate by WhatsApp, by email or as a link. The link opens on the customer's phone with your logo, every line, the total with VAT, your terms and a button to accept or decline. They can leave a note, such as asking whether the week of 2 November is still free, and Psalm tells you the moment they answer. The estimate records who said yes and when.

Customers change their minds about tiles. When they do, revise the estimate: the version they were first sent is kept, and the link they already hold tells them it has been updated, so nobody can accept a price you have moved on from.

The customer's view of a bathroom estimate on a phone
What the customer opens
The foot of the customer's estimate after they accepted it: the VAT total, the fitter's terms, and a note that the fitter has been told
The moment they press accept

Deposit to final payment

The deposit orders the suite. The rest follows the work.

When an estimate is accepted, turn it into an order with one press and set the deposit that secures the start date and pays for the suite: a quarter, a third, whatever you work to. Psalm splits the total into the deposit due on confirmation and the balance due on the completion date you set, and prints a proforma invoice for either if the customer wants one to pay against.

When the tiling is finished and the next payment comes in, record it against the balance with a note saying what it was for. The order shows what has arrived and what is still to come. On completion, raise the VAT invoice from the order and record the final payment. If it is slow to arrive, the chase message is already written, with the amount, ready to send by WhatsApp or email, and one screen shows everyone who owes you, aged into thirty, sixty and ninety days.

A bathroom order on a phone: the 25% deposit paid, a stage payment received when tiling was finished, and the rest of the balance pending
A bathroom order made from an accepted estimate: the 25% deposit paid, a stage payment recorded when tiling was finished, and the rest of the balance due on the completion date

The fit, as a job

Turn the order into a job with the site address, a materials checklist for the tiles, adhesive and suite, and the fitters, tiler and electrician on it with their day rates. Updates from site sit on the job as the week goes, and when it is signed off you can see the total the labour cost you, one tap from the order and what you charged.

Enquiries

From the first call to a booked start date

Every enquiry lands on one board with what it is worth: the website form, a referral, Google, Instagram. The stages are yours to name. In this workspace they read new, survey booked, surveyed, estimate sent and negotiation, because that is how a bathroom is sold. Mark an estimate as sent and the enquiry moves along by itself.

Set a follow-up on the letting agent weighing up three flats and it rings the right phone at the right time. The homeowner with a leak under the bath and the landlord with a block to refit sit on the same board, and every estimate, order and payment for each of them is one tap away.

The leads board on a phone, one stage at a time, with stages renamed for a bathroom business
The leads board with stages named new, survey booked, surveyed, estimate sent, negotiation and won, each column showing its total value

The price

£39 a month for three people, not per head

Essential covers the whole business for up to three people: enquiries, estimates, orders, invoices, payments and team chat. That is you, your tiler and whoever answers the phone. Professional is £99 a month for up to fifteen, and Scale is £199 for up to fifty. Much of the software sold to trades charges for every login, which quietly teaches a business to keep the people on site off it. Here the price is for the company.

Try it for fourteen days with no card. If you do nothing at the end, nothing is charged: the workspace pauses and your data stays where it is.

Psalm is made by Jordan Labs Ltd, a company registered in England and Wales. It was built inside a working worktop fabricator, a business with the same shape as yours: survey, estimate, deposit, fit, invoice, chase. It has run that business every working day since June 2026. Read how it started.

Questions from fitters

Before you try it

Can I price tiling and tanking by the square metre?

Yes. Put your tiling, tanking and any other area work on your price list per square metre and type the measured area on each estimate. The suite goes on item by item and first and second fix by the day, with VAT worked out underneath.

How do deposits and stage payments work?

When the customer accepts, turn the estimate into an order and choose the deposit. Psalm schedules two payments: the deposit due on confirmation and the balance due on the completion date you set. A stage payment in between, such as one when tiling is finished, is recorded as a part payment against the balance with a note saying what it was for, and the order always shows what is still to pay.

What if the customer changes the tiles after seeing the estimate?

Revise the estimate. The version the customer was first sent is kept, and the link they already hold tells them it has been updated, so nobody can accept a price you have moved on from.

Can my customer accept the estimate online?

Yes. Send a link by WhatsApp, email or text. It opens on their phone with your logo, every line, your terms and a button to accept or decline, with room for a note. You are told the moment they answer.

Can I see what a bathroom cost me to fit?

Turn the order into a job and put the fitters on it with their day rates, alongside the site address and a materials checklist. When the job is signed off you can see the total the labour cost you, one tap from the order and what you charged.

Is Psalm charged per user?

No. Essential is £39 a month for up to three people, Professional £99 for up to fifteen, and Scale £199 for up to fifty. The price is for the company, so adding a tiler or an electrician costs nothing until you outgrow the plan.

Can I bring in my price list and customers?

Yes. At setup, hand Psalm the spreadsheet you already keep and every item arrives priced, with its unit. A customer list comes in the same way. Excel, CSV, a PDF or a photo all work.

How long is the free trial?

Fourteen days, with no card. If you do nothing at the end, nothing is charged; your workspace pauses and your data stays where it is until you choose a plan.

Price your next bathroom in Psalm

Bring your price list, turn one real survey into an estimate, and send it to yourself. Fourteen days free, no card.