Psalm/About
About
Psalm did not start as a product looking for customers. It started as the system one manufacturer needed and could not buy, and it has been running that business every working day since.
The story
Christone Solid Surfaces make acrylic worktops. Like most businesses their size, they ran on a quotation template, a couple of spreadsheets, an accounting package that knew nothing about their pipeline, and a chat group where things got agreed and then lost. Every quotation was retyped from a lead. Every invoice was retyped from a quotation. Stock was a number somebody remembered.
We built them one system instead. Enquiries arrive on a pipeline. A quotation is one action from a lead, an order is one action from the quotation, and the invoice comes out of the order with the tax already right. Stock moves when the work moves. It is what they use today, on their phones, with their own logo on it.
Once it was working, the interesting part became obvious. Almost nothing in it was about acrylic. A paint supplier, a joiner, a machinery dealer and a printer all have the same shape of problem and the same five disconnected apps. So we took the parts that were specific to one trade and made them things you choose at signup, and Psalm became a product.
That is why it is finished in the places that usually are not. The tax is right because a real company files with it. The documents are laid out properly because a real owner sends them to real customers. Nothing here was built to demo well.
What we hold to
Every business on Psalm lives in its own isolated space, enforced inside the database rather than by careful coding. It is backed up every night, exportable whenever you want, and never used to train anything. If you leave, you leave with all of it.
Charging per user teaches a business to keep people off its own system. We would rather your site supervisor and your accountant were both on it. One price, and a number of people included.
Software your team is proud to open gets used. Upload your logo and Psalm takes your colours, your mark and your name, all the way through to the icon on your team's phones and the letterhead on your invoices.
The AI employee is in private preview and this site says so on every page it appears on. You should never discover the truth about a product after paying for a year of it.
The company
Psalm is a product of Jordan Labs Ltd, a company registered in England and Wales, company number 17358646, with its registered office in London. We are small, we answer our own email, and the person who replies is the person who builds it.
Write to info@psalmcrm.com and you will get a real reply from a person. Questions before you sign up, help moving your data, something that should work differently, all welcome.
Psalm is open for business and taking on early customers now. Joining early means your price is locked for as long as you stay, and that what you ask for genuinely shapes what gets built next.
Fourteen days free, no card, and about an hour to be up and quoting.